Listening for What Matters: Avoiding Contextual Errors in Health Care 2nd Edition

Saul J. Weiner; Alan Schwartz, B0CBSMQFVF, 0197588107, 9780197588116, 9780197588109, 9780197588123, 9780197588130, 978-0197588116, 978-0197588109, 978-0197588123, 978-0197588130